Customer Improvement Analyst

    London, ON, Canada
    • Permanent Opportunity
    • Full-time hours

    What You would do:

    • Analyze and identify areas for improvement to support customer success
    • Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives
    • Communicate and coordinate with internal departments to complete order processing functions
    • Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner

    What is Offered to You:

    • Permanent opportunity
    • Competitive salary
    • Medical and Dental benefits

    You will LOVE the job IF YOU:

    • Focused on continuous improvement
    • Think outside the box

    What You MUST have:

    • Proven work experience with process improvements and implementation
    • Effective team coordination and organization skills
    • Strong customer service skills

    If you are interested and available for this permanent opportunity, apply now!

    About Us

    Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. We fill positions from entry-level to management, on a temporary or permanent basis. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.

    Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

    Category: Customer Services

    Reference ID: CA7640JM000225

    Date Posted: 14/05/2019


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