Customer Service Representative

    Toronto, ON, Canada
    • Customer Service Representative
    • contract at a Bank
    • Downtown Toronto

    Company: Bank

    Position Title: Customer Service Representative
    Pay Rate: $ 18.00/hr + 4% vacation pay
    Duration: 6 months with a potential for extension
    Location: Downtown Toronto
          
     
    SUMMARY OF DAY TO DAY RESPONSIBILITIES:

    • Making outbound calls to financial institutions updating internal systems
      This is a call center environment
    • 80% of functions will include candidates conducting outbound calls; responsible for the timely and accurate follow up of client transfers from other financial institutions into TD Wealth
    • 20% of functions will include data entry functions, i.e. updating in house systems and working closely on our house ticketing software.
    • 80% on phone call centre environment

     MUST HAVE:

    • Excellent verbal and written communication skills for when candidates are entering tickets and carrying out data entry duties
    • Microsoft Excel skills – intermediate
    • Attention to detail

    NICE TO HAVE:

    • Call center experience
    • Banking experience
    • New Graduates

     

    • About Us
      Kelly Services believes in relationships, not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world.  We fill positions from entry-level to management, on a temporary or permanent basis. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.

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    • Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

     


    Category: Call Centre

    Reference ID: CA769AST000125

    Date Posted: 08/11/2019

    Shortcut: http://jobs.en.kellyservices.ca/oeFPSw

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