Customer Support and Credit Representatives needed ASAP!

    Burnaby, BC, Canada
    • 6 month contract
    • Burnaby
    • LifeScan Canada

    Kelly Services is pleased to be supporting our client, LifeScan Canada with hiring for Customer Support and Credit Representatives to work on their location in Burnaby for a temporary 6 month contract with a possibility of extension.


    Main Responsibilities:

    • Managing accounts receivable for assigned accounts supporting Canada, the US and Mexico of varying size and sales volume
    • Meeting company targets for Day Sales Outstanding (DSO)
    • Being main point of contact for direct trade account for collection activity, providing regular customer service and solutions for account discrepancies and invoice inquiries. Communication is via email and telephone
    • Monitoring and reconciling assigned accounts issues
    • Coordinating with Sales, Finance and senior management when necessary to accelerate the resolution of outstanding and aging account issues
    • Processing and reconciling credits and debits maintaining the appropriate approvals, and reporting requirements
    • Designing and implementing processes to improve cash flow and reduce receivables
    • Preparing and presenting information on DSO performance and accounts specific issues requiring escalation on monthly basis
    • Reconciling customer disputes pertaining delinquent payment, and/or payment deductions
    • Ongoing participation in team planning meetings, performing other support task related to Global Accounts Receivable as required

    Main Requirements:

    • Bachelor’s degree preferred
    • 3-5 years of high volume corporate collections experience
    • Knowledge of Billing and Collections procedures
    • Accounts receivable knowledge/experience a plus
    • Strong attention to detail, goal oriented
    • Commitment to excellent customer service
    • Excellent written and verbal communication abilities
    • Ability to prioritize and manage multiple responsibilities

    Kelly Services offers:

    • Competitive pay rate plus 4 % vacation pay and eligible for statutory holiday pay
    • Prompt weekly pay cheque via direct deposit
    • A safe working environment
    • We invest in your personal and professional growth by providing you with free training opportunities via our website

    Important information: These positions are recruited for by a remote Kelly office, NOT your local Kelly branch. Please apply directly with your resume to the posting.


    About UsKelly Services believes in relationships not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, and you’re interested in entry-level or management positions on a temporary or permanent basis, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer. Looking for more? Sign up for our Career Tips Newsletter to receive helpful tips and tricks monthly, connect with us on Facebook, LinkedIn & Twitter, or visit


    Category: Professional (Other)

    Reference ID: CA767ZKL001279

    Date Posted: 13/06/2019


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